Conversational Customer Engagement: Industry Examples

Conversational AI: Enhancing Customer Engagement and Support If your goal is creating a unified customer journey and making every customer interaction a positive experience, it’s important to take stock of what’s currently going on. A little can go a long way in engaging with customers and crafting a better customer experience. Video is hands down […]Continue reading

Supreme Adds CAPTCHA Online to Fight Bots

How to Use Retail Bots for Sales and Customer Service The most important is that doing so can significantly enhance your customer service operations and your visitors’ experiences. While small businesses wait for next-gen AI to be more accessible so that they can implement it into their customer support arsenal, they can still make rule-based […]Continue reading

30+ Chatbot Use Cases Applications in Business ’24 Update

18 Most Common Chatbot Use Cases to Up-Level Your Business By using these features, chatbots can ask customers to choose a product category, which customers can select in one click. With their chatbot, American Eagle Outfitters start casual conversations with their audience. Based on customer answers, the chatbot recommends products and services. Along the way, […]Continue reading

How to Train an AI Chatbot With Custom Knowledge Base Using ChatGPT API

ChatGPT-4o vs Claude 3 5 Sonnet which AI chatbot wins? These lines import Discord’s API, create the Client object that allows us to dictate what the bot can do, and lastly run the bot with our token. Speaking of the token, to get your bot’s token, just go to the bot page within the Discord […]Continue reading